About Mostafa Mahmoud

  • Academic Level Bachelor Degree
  • Gender Male
  • Industry Engineering (Electric, Mechanical, Mechatronics)
  • Viewed 5

About me

Highly motivated and results-oriented IT professional with 14 years’ experience in network

engineering and 10 years’ experience in customer support. Proven ability to troubleshoot and resolve

technical issues, manage service requests, and provide excellent customer service. Skilled in service

desk tools, project management, network troubleshooting. Eager to leverage technical expertise and

strong communication skills to excel in an IT Operations Support Specialist role.

Education

  • 2005 - 2010
    M T I University for engineering and technology

    Bsc of electric engineer

    I have passed Highly motivated and results-oriented IT professional with 14 years’ experience in network engineering and 10 years’ experience in customer support. Proven ability to troubleshoot and resolve technical issues, manage service requests, and provide excellent customer service. Skilled in service desk tools, project management, network troubleshooting. Eager to leverage technical expertise and strong communication skills to excel in an IT Operations Support Specialist role.

Languages

Arabic
Proficient
English
Intermediate

Skills