About Bassem El-Shaaer

  • Academic Level  Bachelor Degree
  • Gender  Male
  • Industry  Others
  • Viewed 16

About me

Managing day to day operations for e-commerce shipments creation &
order Management.
– Monitoring daily opened orders, working with our internal teams, fulfillment
providers, and shipping carriers to quickly resolve delivery exceptions and
deliver orders on time.
– Work closely with CS Team, commercial team, and Shipping Services
Suppliers to support smooth and efficient operations.
– Support & collaborate between Supply Chain, Customer Service, Internal
Logistics, Shipping Carriers, and IT Teams.
– Manage e-commerce order processing and inventory requests.
– Organize e-commerce transportation activities, including storage of goods,
managing information accrued from point of origin to delivery,
transportation movements, and arranging for services as necessary.
– Coordinate and track movement of goods through logistic pathways.
– Execute logistics daily & monthly plan to move products and packages to
reach destinations on schedule.
– Support in customer enquiries and returns providing support with shipping,
in case of any delays or courier service errors, lodging investigations with
courier services in case of loss, ensuring returns terms and conditions are
observed.
– Proactively identify operational problems, suggest solutions, and
independently resolve issues.
– Performs other related duties as assigned.