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About Mahmoud Ayman

  • Academic Level  Bachelor Degree
  • Gender  Male
  • Industry  Software Development & Information Technology (IT)
  • Viewed 771

About me

Actively manage and support DevOps and SysOps processes with a focus on efficiency and reliability.
Handle the end-to-end management of Jira tickets, including creation, prioritization, and assignment to the appropriate SysOps, DevOps, and other relevant teams.
Oversee and streamline the ticketing process in Jira, ensuring timely resolution and proper workflow management across all teams.
Collaborate closely with cross-functional teams to ensure smooth operations and continuous improvement in system processes.

Education

  • 2014 - 2018
    Nile academy for engineering & technology

    Bachelor's degree, Management Information Systems and Services

Languages

English
Proficient

Skills

Analytic Skills Attention To Details Problem-Solving Resourcefulness Teamwork
 
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