About Mostafa Mahmoud
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Academic Level Bachelor Degree
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Gender Male
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Industry Engineering (Electric, Mechanical, Mechatronics)
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Viewed 15
About me
Highly motivated and results-oriented IT professional with 14 years’ experience in network
engineering and 10 years’ experience in customer support. Proven ability to troubleshoot and resolve
technical issues, manage service requests, and provide excellent customer service. Skilled in service
desk tools, project management, network troubleshooting. Eager to leverage technical expertise and
strong communication skills to excel in an IT Operations Support Specialist role.
Education
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2005 - 2010
M T I University for engineering and technology
Bsc of electric engineer
I have passed Highly motivated and results-oriented IT professional with 14 years’ experience in network engineering and 10 years’ experience in customer support. Proven ability to troubleshoot and resolve technical issues, manage service requests, and provide excellent customer service. Skilled in service desk tools, project management, network troubleshooting. Eager to leverage technical expertise and strong communication skills to excel in an IT Operations Support Specialist role.